AI review replies
Every Google review answered.
Your customer took the time to write it. Don't leave them hanging.
Customers notice who replies
74%
of consumers look for reviews written in the last three months
81%
expect a reply to their review within a week, and 32% by the next day
80%
are more likely to use a business that responds to all of its reviews
Source: BrightLocal Local Consumer Review Survey 2026, 1,002 U.S. consumers.
Validate the effort of the customer.
Just replying with a heart or a “praying hands” emoji is not enough.
This is likely the last interaction you will have with this person until they need your help again.
A timely acknowledgement of their efforts will reinforce why they chose you in the first place.
What the replies look like
Example reviews for a roofer. Each reply is what our AI wrote, unedited.
-
Megan R.
★★★★★
We had a leak over the kitchen that two other companies couldn't find. Tyler came out the same week, found a cracked boot around the vent pipe, and had it fixed in an afternoon. He even sent photos of the before and after. Fair price and no upsell.
Reply from Alder Creek Roofing
Thanks, Megan. Tyler will be glad to hear you got that leak sorted after two other companies came up empty, and that the photos helped. It was a pleasure working with you.
-
Dave Kowalski
★★★★★
Great crew. Would recommend.
Reply from Alder Creek Roofing
Thanks, Dave. The crew will be glad to hear it, and we appreciate you recommending us.
-
Priya S.
★★★★☆
New roof looks great and the crew was friendly. Only reason for 4 stars is it took about two weeks longer to get on the schedule than we were first told.
Reply from Alder Creek Roofing
Thanks, Priya. We're glad the roof turned out well and that the crew was friendly. We're sorry the schedule slipped by two weeks from what you were first told, and we appreciate you letting us know.
-
Tom H.
★★☆☆☆
The repair itself seems fine but nobody called me back for three days after I left a message, and the crew left nails in my driveway. Had to pick them up myself.
Reply from Alder Creek Roofing
Tom, we're sorry about the three days without a call back and the nails left in your driveway. Having to pick them up yourself isn't right. Please contact us directly so we can make this right.
How it works
-
1
A new review comes in
Someone leaves your business a Google review.
-
2
We email you a reply
Within the hour, our AI writes a suggested reply and emails it to you.
-
3
You approve it
Approve it as is, or edit it and approve.
Good reviews
Can be answered fully automatically.
Bad reviews
Still need your attention, but you start from our suggested reply.
Included in every plan
SEO Core Plan
$300 /mo per Google profile
Plus sales tax
6-month minimum. Our entry plan: review replies, plus local grid tracking, AI Search tracking, GBP Watch, and GBP and website reports. It works with the website you already have.
Review replies are part of every SEO plan.